At jilli9, your privacy matters as much as your winnings. This Privacy Policy explains exactly what personal data we collect, why we collect it, and how we keep it safe.
This Privacy Policy applies to all personal data collected by jilli9 through the jilli9.app website, mobile platform, customer support channels, and any other services operated by jilli9 (collectively, the "Platform"). It applies to all registered players, visitors, and any individual whose personal data is processed by jilli9 in connection with the Platform.
jilli9 acts as the data controller for personal data collected through the Platform. This means jilli9 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing complies with applicable data protection laws, including the Philippine Data Privacy Act of 2012 (RA 10173).
This Privacy Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, which together govern your use of the jilli9 Platform.
jilli9 collects the following categories of personal data:
| Category | Examples |
|---|---|
| Identity Data | Full legal name, date of birth, government-issued ID number (passport, driver's license, SSS/UMID) |
| Contact Data | Email address, Philippine mobile number, residential address |
| Financial Data | GCash number, PayMaya account, bank account details (BPI, BDO, Metrobank), transaction history |
| Gaming Data | Game history, wager amounts, win/loss records, session duration, bonus usage |
| Technical Data | IP address, device type, browser type, operating system, login timestamps |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions |
| KYC Documents | Copies of government-issued ID, selfie verification photos, proof of address documents |
jilli9 does not collect sensitive personal information (such as racial or ethnic origin, political opinions, religious beliefs, or health data) unless specifically required by law or with your explicit consent.
jilli9 collects personal data through the following means:
jilli9 processes your personal data for the following purposes:
jilli9 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:
jilli9 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary:
jilli9 retains your personal data for as long as your account is active and for a period thereafter as required by applicable law and our legitimate business interests. Specific retention periods include:
When personal data is no longer required for the purposes for which it was collected and no legal retention obligation applies, jilli9 will securely delete or anonymize that data.
jilli9 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
jilli9 uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and support security functions. The types of cookies we use include:
You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the jilli9 Platform. For strictly necessary cookies, no consent is required as they are essential to the operation of the service.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jilli9:
To exercise any of these rights, please contact the jilli9 Data Privacy Officer via our support team. We will respond to all verified requests within thirty (30) days. We may need to verify your identity before processing your request.
If you are a parent or guardian and believe that a minor has registered on jilli9 or provided personal data to jilli9 without your consent, please contact our support team immediately so we can take appropriate action.
Some of jilli9's service providers and technology partners may be located outside the Philippines. Where personal data is transferred to recipients in other countries, jilli9 ensures that appropriate safeguards are in place to protect your data, including contractual data protection clauses that meet the standards required by the Philippine Data Privacy Act.
jilli9 will not transfer your personal data to any country that does not provide an adequate level of data protection without first implementing appropriate safeguards and, where required, obtaining your consent.
jilli9 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or Platform features. When material changes are made, we will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect.
The date of the most recent update is shown at the top of this page. We encourage you to review this Privacy Policy periodically. Your continued use of the jilli9 Platform after any update constitutes your acceptance of the revised Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way jilli9 handles your personal data, please contact our Data Privacy Officer through the jilli9 support team. Our support is available 24/7 via live chat on the Platform.
You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. Information about the NPC and how to file a complaint is available through official Philippine government channels.
Your data security and privacy are built into everything we do at jilli9
Every connection between your device and jilli9 is protected by bank-grade 256-bit SSL encryption. Your personal data, financial details, and gaming activity are transmitted securely at all times — whether you're playing from Manila, Cebu, or Davao.
jilli9 does not sell, rent, or trade your personal information to third parties for marketing purposes — ever. Your data is used solely to operate your account, process payments, and keep the Platform safe and compliant.
jilli9 fully complies with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173). We respect your rights as a Filipino data subject and maintain a dedicated Data Privacy Officer to handle all privacy-related concerns.
Our KYC process protects all jilli9 players by ensuring that only verified, eligible adults (21+) can access the Platform. This keeps the community safe and ensures compliance with Philippine gaming and AML regulations.
You have the right to access, correct, delete, and port your personal data held by jilli9. You can also withdraw marketing consent at any time. Contact our 24/7 support team to exercise any of your data rights — we'll respond within 30 days.
jilli9 uses cookies only for essential platform functions, user experience improvements, and — with your consent — relevant promotions. You can manage non-essential cookie preferences through your browser settings at any time.
Now that you know how jilli9 protects your data, enjoy the Philippines' most trusted online casino — slots, live games, sports betting, bingo, and more, all in Philippine Peso.
🔞 21+ only. Please play responsibly. Visit our Responsible Gaming page if you need help.